SMART EXCHANGE Currency Exchange at LUMINE EST Shinjuku

The SMART EXCHANGE currency machine at LUMINE EST Shinjuku sits beside the tax exemption counter on the sixth floor, serving foreign shoppers visiting the complex.

The SMART EXCHANGE currency machine at LUMINE EST Shinjuku sits beside the tax exemption counter on the sixth floor, serving foreign shoppers visiting the complex. LUMINE EST Shinjuku rises above the JR Shinjuku Station east exit at Shinjuku 3-chome, and the sixth floor counter provides both yen exchange and tax refund processing for international visitors. The SMART EXCHANGE network operates ATMs across Tokyo's major stations and shopping centres.
The machine handles currency exchange for major currencies including US dollars, euros, Chinese yuan, Korean won and Hong Kong dollars, and operates 24 hours for cash conversion with English, Chinese and Korean on-screen instructions. The attached tax exemption counter processes refunds for purchases made at participating LUMINE shops, where visitors spending 5,000 yen or more per transaction on general goods, food or cosmetics can claim back the consumption tax. The counter requires the presentation of receipts, goods purchased and passport on the same day of shopping.
The exemption counter staff keep hours of 11:00 to 21:00 on weekdays and 10:30 to 21:00 on weekends and public holidays, with the ATM itself available for longer. The counter sits at the centre of LUMINE EST's sixth floor near the LUMINE Card counter, making it straightforward to combine a refund claim with a final browse of the building.